Privacy Policy & Messaging Terms and Conditions

Effective Date: January 1, 2025
Last Updated: July 13, 2025

At Aléa Rehab & Wellness, your privacy is important to us. We are committed to protecting the confidentiality of your personal, medical, and financial information in accordance with federal and state privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

Privacy Policy Overview

Information We Collect
We collect personal information including, but not limited to:

  • Name, date of birth, address, phone number, email

  • Insurance information and payment methods

  • Medical history and records necessary for evaluation and treatment

  • Communication preferences and consent for contact

How We Use Your Information
Your information is used to:

  • Provide evaluation, treatment, and care coordination

  • Bill insurance or collect payment for services

  • Communicate with you regarding your care

  • Maintain internal records and quality improvement

How We Protect Your Information
All personal and health information is stored in secure, HIPAA-compliant systems. Access to your information is limited to authorized staff only. We do not sell or share your information with third parties for marketing purposes.

Patient Rights
You have the right to:

  • Access your health records

  • Request corrections

  • Limit how your information is shared

  • Revoke consent at any time

Messaging Terms & Conditions

By providing your phone number or email address, you consent to receive appointment reminders, administrative updates, and limited therapy-related communications from Aléa Rehab & Wellness via text message, email, and/or voicemail.

Messaging Terms:

  • Message and data rates may apply depending on your carrier.

  • You may opt out of non-essential texts or emails at any time by replying “STOP” or contacting our office.

  • Text or email messaging is not suitable for emergencies or urgent clinical needs. In those cases, please call the office directly or contact emergency services.

  • While we use secure platforms when possible, text and email may not always be encrypted, and there is a small risk of unauthorized access. By communicating with us through these methods, you acknowledge and accept this risk.

Disclaimer

This Privacy Policy and Terms & Conditions may be updated periodically. Continued use of our services constitutes your acceptance of any revised terms. For questions or to request a copy of your records, please contact our office directly at info@alearehab.com.